Last updated: 18 April 2026
Who we are
Asharri Ltd (trading as Asharri) operates asharri.com ("the Site"). This policy explains what personal information we collect, why we collect it, and how we use it.
Information we collect
When you interact with our Site, we may collect:
- Order information: name, email address, shipping address, billing address, phone number, payment details.
- Account information: login details, order history, saved preferences.
- Usage information: pages viewed, products browsed, traffic source, device type, browser type — collected via cookies and similar technologies.
- Communications: messages you send us, including for customer service.
How we use your information
- To process and fulfil orders
- To communicate with you about orders, questions, or feedback
- To send marketing emails (only if you've opted in — you can unsubscribe any time)
- To improve our Site and service
- To comply with legal obligations
- To detect and prevent fraud
Sharing your information
We never sell your personal information. We share it only with:
- Payment processors (to process your payment securely)
- Shipping carriers (to deliver your order)
- Service providers (email providers, analytics, customer support tools — all under strict contracts)
- Legal authorities if required by law
Cookies
We use cookies to operate the Site, remember your preferences, analyse traffic, and personalise your experience. You can disable cookies in your browser settings — some features may not work properly without them.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to us processing your data
- Request that we transfer your data to another service
- Withdraw consent to marketing at any time
To exercise any of these rights, email [email protected].
Data retention
We keep order and account information for 7 years for tax and legal reasons. Marketing data is kept until you unsubscribe.
Security
We use industry-standard security measures including HTTPS encryption, secure payment processing, and access controls. No system is 100% secure — if we ever discover a breach affecting your data, we'll notify you promptly.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when we last made changes. Significant changes will be communicated via email if you have an account with us.
Contact us
Questions about privacy or your data? Email [email protected].